Experience an authentic Dominican Republic vacation at Puerto Plata's award-winning ecolodge
Terms & Conditions • En español más abajo
• People 5 years old and under are considered infants.
• People over 5 and under 16 are considered children. People 16 years and over are considered adults.
• Bring your own cold food / snacks. There is a fridge provided in social area.
• As part of our policy to foster local opportunity through jobs, we employ local cooks and do not have cooking facilities for guests
• Meals: there are no restaurants in this town so we work hard to ensure our kitchen serves very satisfying meals. We have no menu; Meals are prepared and served family style.
• Consider our Meal Plan when you book: all your meals for only $ 25 per person per day. Meals can also be ordered separately. Cooks need to know before 3 pm if they want to have dinner (7pm).
• Drinks: we have a bar in the social area, but you can also bring your own beverage. There is a $ 4 corking charge in the social area and there is no corking charge if you drink in your room. Request ice for $ 1 per bowl. Coffee is free of charge.
Deposits & Payment Policy
• No deposit is required at the time of booking. After we receive your reservation we will send you an email requesting a $ 50 deposit per room. If we don’t receive a deposit within 36 hours of requesting it, we reserve the right to either move your reservation to a stand-by list or notify you of cancellation. We are a small hotel and cannot afford to maintain reservations that are not assured of arrival.
• If you pay with cash, we deduct the credit card charges which gives you a 5% reduction in your bill.
Cancellation
Note we ask for a small deposit for processing your reservation and holding a room for you. There is no refund for cancellation (unless stipulated elsewhere). However we will hold your deposit valid for up to six months applicable to a future booking (or longer upon request).
Satisfaction
• Your satisfaction is guaranteed. As our reviews show, Tubagua is a popular place. But if you prefer not to stay, don’t be shy: just tell us by 9:00 a.m. next day after check-in and we will refund any unused part of your paid reservation and we will do our best to help you find another place to stay.
Groups: groups of 10 or more people are required to conduct a physical site inspection prior to reserving; this guarantee does not apply to groups of 10 or more
Communication
The provision of an address, phone number or email address is tacit authorization for management and service providers to communicate about anything concerning Tubagua Ecolodge
Términos y Condiciones
• Las personas de 5 años y menores son consideradas infantes.
• Las personas mayores de 5 años y menores de 16 años son consideradas niños. Las personas de 16 años y más son adultos
• Traiga su propia comida fría / bocadillos. Hay una nevera proporcionada en área social.
• Como parte de nuestra política para fomentar oportunidad local, empleamos a cocineros locales y no tenemos instalaciones para cocinar para los huéspedes
• Comidas: no hay restaurantes en este pueblo, por lo que estamos tan comprometidos a servir una excelente comida. No tenemos menú; las comidas son preparadas y servidas al estilo familiar. Considere nuestro Plan de Comidas cuando reserve: todas sus comidas por solo $ 25 por persona día. Las comidas también se pueden solicitar por separado. Los cocineros necesitan saber antes de las 3 pm si desea cenar (7pm).
• Bebidas: tenemos un bar en el área social, pero también puede traer su propia bebida. Hay un cargo de $ 4 de descorche en el área social y no hay cargo de descorche si bebe en su habitación. Solicite hielo por $ 1 por tazón. Hay café fresco gratis todo el tiempo.
Política de Depósitos y Pagos
• No se requiere depósito en el momento de la reserva. Después de que recibamos su reserva, le enviaremos un correo electrónico solicitando un depósito de US$50 por habitación. Si no recibimos un depósito dentro de las 36 horas posteriores a su solicitud, nos reservamos el derecho de mover su reserva a una lista de espera o notificarle la cancelación. Somos un hotel pequeño y no podemos permitirnos mantener reservas que no tengan asegurada la llegada.
• Si paga en efectivo, deducimos los cargos de la tarjeta de crédito, lo que le brinda una reducción del 5% en su factura.
Cancelación
Tenga en cuenta que solicitamos un pequeño depósito para procesar su reserva y reservar una habitación para usted. No hay reembolso por cancelación (a menos que se estipule en otra parte). Sin embargo, mantendremos su depósito válido por hasta seis meses aplicable a una reserva futura (o más tiempo a pedido).
Satisfacción
• Su satisfacción está asegurada. Como muestran nuestras reseñas, Tubagua es un lugar popular. Pero si prefiere no quedarse, no sea tímido: simplemente díganos al más tardar las 9:00 a.m. el día después del día de check-in y le reembolsaremos cualquier parte no utilizada de su reserva pagada y haremos todo lo posible para ayudarlo a encontrar otro lugar para quedarse. Grupos: se exige que los grupos de 10 o más personas hagan una inspección física de la propiedad antes de reservar, por lo que esta garantía no se aplica a grupos de más de 10 personas
Comunicación
La provisión de una dirección, número de teléfono o dirección de correo electrónico es una autorización tácita para que los proveedores de servicios y administración se comuniquen sobre cualquier cosa relacionada con Tubagua Ecolodge
International Student Volunteers has hosted over 2,000 students in the Dominican Republic and Tubagua has not only been the highest overall, student-rated accommodations for two consecutive years, but also the most reliable and desirable lodging option for our student groups Read more →
Writing for "Transitions Abroad", Caribbean travel writer Lebawit Lily Girma captures what it is we have tried to create at Tubagua, in a way that no other travel writer has. Have a read, then come back and book your holiday! :) Read more →
The ultimate compliment for a lodge owner is having people come back. Like the Riome family, who have made this their winter retreat returning each February since 2008 when we opened our doors Read more →
Worth a look: Long time expat Lindsay de Feliz, who has written a popular book about her life in DR, graced Tubagua with a visit and took the time to write us up in her blog. Thanks, Lindsay! Read more →
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Moon Guides recently published a very comprehensive guide book about the Dominican Republic. In all our years here it's the first time we've seen a guide book author actually spend a full year living in the country to do their research. The book came out late last year. Check out Moon Guides Dominican Republic
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