Please read this if you booked through an online travel agency

Our website is the only place where we can fully represent our products and services.

Each online travel agency has a different system for setting up and managing hotel offerings. All of them are designed to show thousands of hotels of every type, the world over.

For this reason, we ask that you take the time to look over our own website.

While we do everything possible to accurately represent ourselves in online travel agencies, it is possible that something has been overlooked or missed

If after checking our website you find that Tubagua is not what you were really looking for, we’ll understand and we will charge nothing to cancel if you decide to do so within a few days of reserving.

Here are a few things that are not always clear on the online travel agency websites:

Taxes: The Dominican government charges 18% sales tax on all hospitality items. This is not hidden in your room or meal rates. We show this on your invoice as an added sum, for all products and services purchased.

Tipping: The Dominican government allows us to add a 10% staff gratuity, which is shown as an added sum on your invoice.

Credit Card Charges: your invoice will show a 5% credit card charge, which we deduct if you pay cash.

Note that after you make your reservation, we will send an email to your online travel agency inbox that details your room rate, taxes and surcharges. This will give you a full and correct rate long before arrival.